Here are just a few comments from some of our Awesome Customers!!!!   

Chris,

  The models arrived on Monday 13AUG and they look amazing!  Thank you so much for your team's help on this entire order!  We really appreciate everything, from the customer service (specifically working out the billing and effecting the paint scheme changes), the short timeline from initial order to delivery, and the quality of the product.  Everything is exceptional!  Please thank your entire team on the TOPHATTERS behalf!

Very respectfully,

VFA-14 TOPHATTERS

Chris,

I just want to send a personal thank you to you and ALL your team for a fantastic model. Your skill, handicraft, attention to detail and customer care is unrivalled to any company within your trade that I have ever had the pleasure to come across.

The model you made for my Father to celebrate his 60th Birthday and 30,000+ hrs, was tremendous and he was overjoyed with the product he received.

 Thank you very much.

Dan Lowes

Chris,

Can't thank you enough for all your help.  The jets were beautiful and we successfully presented both prior to the change of command.  Not often these days you get the 1v1 support you provided through this process, but wanted to make sure you understood how much it meant to me and in turn, how much the aircraft meant to my departing commander.

Again, well done and I will definitely contact you all again in the future (regardless of assignment).  My very best to your team and again, well done!

VR

Cliff 

 “I wanted to pass on to you that the HH-60G model you made was presented this morning during our commander’s Change of Command (COC) ceremony and received many compliments for the high degree of quality and detail that your team put into making such an outstanding product.  Please pass on to your team our appreciation for their individual efforts making the ceremony memorable for the commander, his family, and the squadron.  Thank you again!” 

  To give you a little background, before I contacted you, I called and spoke with one of your competitors, State-side.  I asked for the same thing I asked you for.  I was offered no discount and a timeline of 4 months, minimum, and at a cost of $85 each (excluding shipping).  Then, I contacted you and you took it on and began work right away with only my promise to pay.  I wish everyone was like Island Enterprises. 

 As a result of the model unveiling today, I have 5 pilots (with more to come) wanting to buy briefing stick models for their own use or decoration, me included.  Also, we want you to make our cruise plaque with accompanying mini cruise plaques.  And, larger scale desktop models as going away gifts for departing pilots

 Chris, you run a tight ship.  Your company and the product you produce are the best I have seen.  We can’t believe how awesome they turned out!  I offer my sincerest appreciation in all you have done for us and at an unmatchable price.  You’ve earned a lifetime customer.

 Respectfully,

 Max”  

Good morning Sir,

I have received the briefing sticks and let me tell you, I am very very impressed with them! Please pass the word down to the whole crew that they did a BRAVO ZULU performance! The pictures do not do the actual product justice, because they are just amazing! The communication process was also very effective and timely, and I have to say you run a great company! A quick recap of the timeline:

January 12: I placed my order

January 19: I gave my final approval

February 29: I approved the last briefing stick for shipment

March 12: I received the package

The entire process was very impressive! Especially with the level of detail each have!
Very Respectfully,

LT Abriam

We have had a great experience in doing business with your company.  You have been very responsive, detail-oriented and professional.  The final product is great.  My son commented that even the packaging was well-done, with instructions on how to unpack the model so as not to damage it.

The price was reasonable, particularly in light of the high quality product.

Many thanks,

 Kathi Weiss

  My commander just saw the plaque and sticks and is very impressed.  We will likely order more products from you in the future.

 Respectfully,

Joshua R. Patten, TSgt, IDANG

   I received the Tail Flash and Model.  Phenomenal!!  What an awesome product.

Both exceeded my expectations.  Expect an order for the Models in the coming

weeks.  Great detail and workmanship.

 Thanks to all that made this happen.  It's been great working with you all.

V/R

Maj Colin Brainard

Chris,

The plaques arrived this morning, and they were perfect!  Thank you for not only meeting but exceeding the date that I required, and I had every confidence that they would turn out so great because of your quality control process.  Bravo Zulu to you and your team, and I've already passed on your contact info to the other Boot Ensigns in sister battalions that are paying too much for less product at trophy shops here in town.

Respectfully,