Here are just a few comments from some of our Awesome Customers!!!!
The models arrived on Monday 13AUG and they look amazing! Thank you so much for your team's help on this entire order! We really appreciate everything, from the customer service (specifically working out the billing and effecting the paint scheme changes), the short timeline from initial order to delivery, and the quality of the product. Everything is exceptional! Please thank your entire team on the TOPHATTERS behalf!
Just wanted to drop by a follow up on Lt Col Freeman's B-52 Tail Flash. It arrived two days before his retirement... plenty of time for everyone to
sign... and, it was the hit of the year. It turned out amazing, and we
couldn't be happier! Even the Tanker and AWACs guys in our squadron were wanting to have one of our tails when they retire.
Thank you all for your prompt, professional and perfect work! I retire next May... and I can't wait till I can order my flash! Best wishes for a great year!
Michael J. Gibbons
10th FLTS, B-52H Radar Nav
I just want to send a personal thank you to you and ALL your team for a fantastic model. Your skill, handicraft, attention to detail and customer care is unrivalled to any company within your trade that I have ever had the pleasure to come across.
The model you made for my Father to celebrate his 60th Birthday and 30,000+ hrs, was tremendous and he was overjoyed with the product he received.
Thank you very much.
Can't thank you enough for all your help. The jets were beautiful and we successfully presented both prior to the change of command. Not often these days you get the 1v1 support you provided through this process, but wanted to make sure you understood how much it meant to me and in turn, how much the aircraft meant to my departing commander.
Again, well done and I will definitely contact you all again in the future (regardless of assignment). My very best to your team and again, well done!
“I wanted to pass on to you that the HH-60G model you made was presented this morning during our commander’s Change of Command (COC) ceremony and received many compliments for the high degree of quality and detail that your team put into making such an outstanding product. Please pass on to your team our appreciation for their individual efforts making the ceremony memorable for the commander, his family, and the squadron. Thank you again!”
“Models received today. I took them out of the package and I am not 100% satisfied. I am 1000% satisfied! I cannot believe how well they turned out. We are speechless and in awe. I am not exaggerating when I tell you that the morale amongst the pilots has skyrocketed due to your professional product; they are “bad-ass”. Moreover, you and your team are world class. Your communication, precise attention to detail and SPEED were beyond our expectations. You have a champion with our Squadron. I am putting out the word to all that you are the way to go.
To give you a little background, before I contacted you, I called and spoke with one of your competitors, State-side. I asked for the same thing I asked you for. I was offered no discount and a timeline of 4 months, minimum, and at a cost of $85 each (excluding shipping). Then, I contacted you and you took it on and began work right away with only my promise to pay. I wish everyone was like Island Enterprises.
As a result of the model unveiling today, I have 5 pilots (with more to come) wanting to buy briefing stick models for their own use or decoration, me included. Also, we want you to make our cruise plaque with accompanying mini cruise plaques. And, larger scale desktop models as going away gifts for departing pilots
Chris, you run a tight ship. Your company and the product you produce are the best I have seen. We can’t believe how awesome they turned out! I offer my sincerest appreciation in all you have done for us and at an unmatchable price. You’ve earned a lifetime customer.
Good morning Sir,
I have received the briefing sticks and let me tell you, I am very very impressed with them! Please pass the word down to the whole crew that they did a BRAVO ZULU performance! The pictures do not do the actual product justice, because they are just amazing! The communication process was also very effective and timely, and I have to say you run a great company! A quick recap of the timeline:
January 12: I placed my order
January 19: I gave my final approval
February 29: I approved the last briefing stick for shipment
March 12: I received the package
The entire process was very impressive! Especially with the level of detail each have!
I recently recieved an Island Enterprises C-17, ordered for my birthday. It is honestly the most amazing model that I have ever seen or purchased. The level of detail was extraordinary (no one else puts pitot tubes on their models), and it was honestly a pleasure doing business with you. I usually purchase one or two model aircraft every year and you have earned a customer for life!
I just wanted let you know that my son received the model that we ordered and he is extremely happy with it.
We have had a great experience in doing business with your company. You have been very responsive, detail-oriented and professional. The final product is great. My son commented that even the packaging was well-done, with instructions on how to unpack the model so as not to damage it.
The price was reasonable, particularly in light of the high quality product.
we received the sticks and holder yesterday. I just opened the case and set everything up. It all looks better than we anticipated. Way to go!
I will be sure to recommend your company to everyone I know that would be interested. Thanks for the excellent customer service and product.
My commander just saw the plaque and sticks and is very impressed. We will likely order more products from you in the future.
Joshua R. Patten, TSgt, IDANG
I received the Tail Flash and Model. Phenomenal!! What an awesome product.
Both exceeded my expectations. Expect an order for the Models in the coming
weeks. Great detail and workmanship.
Thanks to all that made this happen. It's been great working with you all.
Maj Colin Brainard
The plaques arrived this morning, and they were perfect! Thank you for not only meeting but exceeding the date that I required, and I had every confidence that they would turn out so great because of your quality control process. Bravo Zulu to you and your team, and I've already passed on your contact info to the other Boot Ensigns in sister battalions that are paying too much for less product at trophy shops here in town.
John Daly, ENS NMCB 3, Alpha